Honda Jazz, City and CR-V were ranked the highest in the J.D. Power 2019 Malaysia Initial Quality StudySM

Honda Malaysia (or the Company) recorded a remarkable achievement as three of its models, the Jazz, City and CR-V were ranked the highest in their segments in the J.D. Power 2019 Malaysia Initial Quality StudySM (IQS) for new vehicle quality.

Two of Honda Malaysia’s best-selling models, the Jazz and City performed well to lead the ranking for city compact segment and entry midsize segment with scores of 68 per 100 vehicles (PP100) and 59 PP100 respectively. The Non-National SUV Segment leader, the CR-V ranked the highest in its segment for the second consecutive year with 64 PP100.

This result was shown through the study in the areas such as vehicle exterior, engine and transmission, audio entertainment connectivity and others. The result with a lower score reflects better quality performance and was based on responses from the number of problems experienced per 100 vehicles.

Honda Malaysia’s best-selling model, the City, contributed 36% to the company’s total sales in 2019. This B-segment* leader is very popular thanks to its renowned spaciousness that offers ‘D-segment space at a B-segment size’. Currently, the City has the biggest trunk space in its class at 536L, making it the perfect sedan for working adults and young families, as well as the ideal car for both short and long trips. The City is equipped with class-leading safety features such as six airbags, Anti-lock Braking System (ABS), Brake Assist (BA), Vehicle Stability Assist (VSA), Hill Start Assist (HSA), Emergency Stop Signal (ESS) and Electronic Brake Distribution (EBD).

One of Malaysia’s best-selling hatchbacks*, the Jazz, maintains its popularity and contributed 13% to Honda Malaysia’s overall sales last year. The 3rd Generation Jazz continues to capture Malaysian hearts, thanks to its unrivalled practicality that enhances convenience for owners. The Jazz has a flexible cargo space with versatile ULTRA Seats that can be converted into four configurations – Utility, Long, Tall and Refresh. Its creative use of space makes the Jazz the most suitable companion for all, especially first-time buyers, young executives and families.

The outstanding SUV, the CR-V, recorded 14% contribution to Honda Malaysia’s overall sales last year. The model has been recognised for its comprehensive suite of class-leading features, from the exterior to interior. One such feature is the advanced 1.5L VTEC Turbocharged powertrain, providing a balance of dynamic performance and fuel efficiency. The CR-V was also the first model by Honda Malaysia to be equipped with the Next Generation Advanced Safety Technology, Honda SENSING, to further assist drivers. The CR-V appeals to various markets from young urban families to matured families as well as discerning drivers who appreciate premium features.

For more information or to test drive any Honda models, customers can visit any of the 100 authorised Honda dealerships nationwide or call Honda’s Toll Free number at 1-800-88-2020 or log on to

*Non-National  segment