From trainees to globally certified technicians

Mercedes-Benz Malaysia (MBM) celebrated the graduation of 30 trainees as they transformed into globally certified technicians through the Advanced Modern Apprenticeship Programme.

Mercedes-Benz Malaysia Apprentice Training Centre initiated in September 1984, the ATC was established with the objective of instilling ‘self-reliant learning’ and ‘life-long learning’ philosophies among Malaysian youth.  To date, over 770 highly-skilled apprentices have graduated from the initiative.

The class of 2019 reaffirms MBM’s long-term commitment in providing training and career opportunities to Malaysian youths through its Training Academy. Over 850 apprentices have graduated since the programme’s inception locally.

“Our state-of-the-art, purpose built Training Academy aims to continuously nurture talent and provide Malaysian youths with a pathway to advance their career through job placement opportunities. Today, we contribute towards the nation’s demand for highly skilled talent in the automotive industry with the graduation of another 30 apprentices. This marks a significant milestone in our quest to build a solid foundation of the network and deliver the Best Customer Experience throughout the Mercedes-Benz extensive dealers in Malaysia,” said MBM’s President and CEO, Dr Claus Weidner.

All graduates received three certifications; Mercedes-Benz Automotive Mechatronic Training Certificate, Mercedes-Benz Qualified Maintenance Technician Certificate and National Dual Training System Certificate. The National Dual Training System Certificate is equivalent to the Malaysian Skills Certificate Level 3 (SKM 3), a certification recognized by the Department of Skills Development under the Ministry of Human Resources, Malaysia.

Vice-President for Customer Services, MBM, Jeffrey Simon added, “The response the programme since has been great year on year and we have received close to 600 applications this year; the most to date. It is in our best interest to recognize, mould and empower local youths as they embark on their journey in the automotive industry. Upon completion of their three-year training programme, they will be offered a four-year guaranteed employment, starting off as a Passenger Car Technician.”

The apprenticeship programme exposes trainees to a wide-range of skills including presentation, analyzing, decision making, strategic thinking, mentoring, self-discipline and most importantly, teamwork skills. Trainers are also rigorously assessed and certified by international standards set by Daimler AG in Germany. Based on the guidelines set by them, the training academy maintains a trainee ratio of one trainer to 15 trainees to ensure optimum quality in the delivery of its modules.